1. Shipping Policy

• Processing Time: Orders are processed within 2-3 business days. You will receive a confirmation email with a tracking number once your order has been shipped.
• Shipping Methods: We offer various shipping options, including standard and expedited services. Shipping costs are calculated based on the weight of your order and delivery location.

2. Delivery Times

• Domestic Shipping: Typically takes 3-7 business days from the date of shipment, depending on your location and the shipping method selected.
• International Shipping: Delivery times vary by destination. International orders may take 7-21 business days. Please note that customs processing times can affect delivery.

3. Shipping Costs

• Domestic Orders: Shipping costs are calculated at checkout based on your selected shipping method and location. Free shipping may be available for orders over a certain amount—check our promotions for current offers.
• International Orders: Shipping costs are calculated based on destination and order weight. Any additional customs duties, taxes, or import fees are the responsibility of the customer.

4. Order Tracking

• Once your order has shipped, you will receive a tracking number via email. You can track your shipment using this number on our carrier’s website.

5. Delivery Issues

• Missing Packages: If your package is marked as delivered but you have not received it, please contact us at [Your Email Address] or [Your Phone Number] within 7 days of the delivery date.
• Damaged Packages: If your order arrives damaged, please contact us immediately with photos of the damage and your order number, so we can resolve the issue.

6. Address Accuracy

• Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

7. Shipping Changes

• If you need to make changes to your shipping address or order details, please contact us as soon as possible. Once an order is processed and shipped, changes may not be possible.

8. Contact Us

• For any shipping-related inquiries or issues, please contact our customer service team at junoodallah@hotmail.com